Frequently Asked Questions

Get answers to common questions about Relaxer.

A relaxer permanently straightens the treated hair shaft, but new growth will retain its natural texture. Most clients schedule touch-ups every 8–12 weeks. With proper professional application and aftercare, you can maintain a smooth, healthy appearance while minimizing damage.

When performed by trained professionals, relaxers are safe. We assess hair condition, perform strand tests, and choose the appropriate formula. Overprocessing or improper home application can cause breakage, so professional service and recommended aftercare greatly reduce risk.

Appointments vary by hair length, density, and condition. Typically expect 1.5 to 3 hours including consultation, application, processing, rinsing, neutralizing, and styling. Your stylist will provide a more accurate time estimate during booking based on your hair's specific needs.

Coloring and relaxers both alter hair chemistry, so timing matters. We generally recommend completing color at least two weeks before or waiting two weeks after a relaxer. Always consult your stylist so we can plan treatments safely and protect hair integrity.

Aftercare is essential: use sulfate-free shampoos, regular deep-conditioning treatments, and gentle detangling. Limit heat styling and schedule protein or moisture treatments as advised. Protect hair from excessive sun and chlorine, and return for professional trims and touch-ups to preserve results.

Suitability depends on hair history and current condition. If hair is heavily processed or fragile, we may recommend strengthening treatments or alternative straightening methods. Book a consultation and strand test so our stylists can recommend the safest path forward.